We understand that booking a surf adventure during these strange & unprecedented times is not an easy task.
We want to encourage passionate surfers like you to get back to the ocean and share beautiful moments, while surfing in the most unique locations. We also want to ensure that all our surf trips are as safe and as easy to plan as possible.
With this in mind, we amended our booking policies so you can now book and be fully confident that you can change your travel dates closer to departure, if the need arises.
Your safety – and the safety of the communities that host us – is our top priority.
1. Protection before & during your surf trip
We introduced a brand new optional cancellation & medical insurance service.
With this you can:
- Get a refund in case you get Covid-19 or if you're not able to travel due to severe illness.
- Get a refund in case you had close contact with a Covid-19 infected and have to go into quarantine before departure date.
- Get 24/7 travel assistance.
- Get medical assistance during your surf trip.
Add the optional cancellation insurance during the booking process!
2. Book safely!
If the government of the surf trip destination decides to close its borders and prevents you from entering the country – or if it imposes a mandatory quarantine period on arrival – The Surf Tribe will be forced to cancel the trip and the entire amount paid will be returned to you in form of a ‘The Surf Tribe Voucher’ with a 12 months validity, to be used for any future surf adventure with us without any additional cancellation fee*.
3. Reduced booking deposit
We're now giving everyone the chance of confirming your spot in advance on any of our upcoming surf trips by paying just a 100€ deposit. Balance the remaining amount 60 days before departure to complete your booking and join us in the line-up!
4. Reschedule free of charge!
Our notice period was initially 60 days, but now it’s just 30 days. This means you can change your trip, for any reason, up to 30 days before your scheduled departure date. No hassle, no questions asked, and no charge. If you choose to amend your booking, you can select any new departure date. We’re very flexible, and will work on a case-by-case basis to ensure the best solution is found for you!
5. Safe and reliable partners
With all our local partners we have ensured that the regulations adopted by the host country to deal with the Covid-19 situation are maintained and observed.
6. We're here to help
We want you to have full confidence when booking any of our upcoming trips. It's easy to get in touch with us: we're always stoked to talk surf adventures and advise you on what's best for you and your friend!
*For any other eventuality our Terms & Conditions apply.